Data Report · Updated August 2026

The Local Business Digital Gap

How many local businesses actually have no website in 2026? We scanned 1,597 real businesses live on Google Maps across 9 metros and 11 industries, and audited every website we found. This is first-party data, not a survey.

29%

have no website at all

463 of 1,597 scanned

70%

scanned sites were audited

66/100

average SEO score

3%

audited sites missing SSL

88/100

average performance score

01

The Size of the Scan

This isn't an extrapolation from a survey panel. MapsLeadExtractor runs a real scraper against Google Maps, so every number below comes from a live business listing we actually visited, 1,597 of them, scanned between February and August 2026. 29% were local businesses without websites, no website field on their Google Maps listing at all, verified live, not assumed from a directory.

Of the 463 businesses without a site, none can be technically audited, you can't run an SSL or mobile check against a site that doesn't exist. For the 1,120 businesses that do have one (70% of the sample), the picture is more nuanced than "small business sites are broken": the average SEO score is 66/100, average performance score is 88/100, and only 3% are missing SSL. In this sample, the story is "no site" more than "bad site".

No website at all
29%

463 businesses

Average SEO score
66/100

1,120 audited sites

Not mobile-friendly
4%

of audited sites

Average performance
88/100

1,120 audited sites

02

Digital Gap by Industry

Only industries with a reliable sample size (at least 18 scanned businesses in at least one metro) are shown. Smaller segments are excluded rather than reported on a thin sample, see the Methodology section below.

IndustryNo Website
Restaurants & Food Service4 metros9%
HVAC & Air Conditioning5 metros11%
Plumbers3 metros30%
Dentists & Dental Clinics1 metro28%
Pressure Washing1 metro20%
Landscaping & Lawn Care2 metros10%
Roofing Contractors1 metro0%
Window Installation1 metro0%
Real Estate Agencies1 metro22%
Legal Services1 metro0%
Pest Control1 metro25%

"Missing SSL" is measured against audited sites only (businesses with no website are excluded from that column, not counted as failing it).

03

Metro × Industry Breakdown

The same gap looks very different from one metro to the next. These are the individual metro×industry segments behind the industry rollup above, each with at least 18 businesses scanned.

MetroIndustrySampleNo Website
Washington, DCRestaurants & Food Service9813%
Chicago, IllinoisRestaurants & Food Service811%
Washington, DCDentists & Dental Clinics7628%
Los Angeles, CaliforniaRestaurants & Food Service577%
Tampa, FloridaPlumbers5118%
Tampa, FloridaPressure Washing5020%
New YorkRestaurants & Food Service4916%
Cary, North CarolinaHVAC & Air Conditioning4813%
Orange County, North CarolinaPlumbers4732%
Orange County, North CarolinaHVAC & Air Conditioning4513%
Tampa, FloridaRoofing Contractors400%
Tampa, FloridaWindow Installation400%
Washington, DCPlumbers2850%
Tampa, FloridaLandscaping & Lawn Care270%
Tampa, FloridaHVAC & Air Conditioning240%
Atlanta, GeorgiaLandscaping & Lawn Care2322%
Washington, DCReal Estate Agencies2322%
Washington, DCLegal Services210%
Washington, DCHVAC & Air Conditioning2124%
Tampa, FloridaPest Control2025%
Raleigh, North CarolinaHVAC & Air Conditioning200%
04

Geographic Breakdown

This is not a nationally representative sample, coverage is concentrated in the metros where scans have actually run. Washington, DC and Tampa, FL alone account for the majority of the businesses behind this breakdown.

01

Washington, DC

267 scanned · Dentists & Dental Clinics, HVAC & Air Conditioning, Legal Services, Plumbers, Real Estate Agencies, Restaurants & Food Service

22%

02

Tampa, Florida

252 scanned · HVAC & Air Conditioning, Landscaping & Lawn Care, Pest Control, Plumbers, Pressure Washing, Roofing Contractors, Window Installation

10%

03

Orange County, North Carolina

92 scanned · HVAC & Air Conditioning, Plumbers

23%

04

Chicago, Illinois

81 scanned · Restaurants & Food Service

1%

05

Los Angeles, California

57 scanned · Restaurants & Food Service

7%

06

New York

49 scanned · Restaurants & Food Service

16%

07

Cary, North Carolina

48 scanned · HVAC & Air Conditioning

13%

08

Atlanta, Georgia

23 scanned · Landscaping & Lawn Care

22%

09

Raleigh, North Carolina

20 scanned · HVAC & Air Conditioning

0%

05

Methodology & Sources

This report is first-party data from MapsLeadExtractor, a Google Maps business scraper, not a survey or an extrapolation from third-party benchmarks. Every business counted here was scraped from a live Google Maps listing, and every audited site was actually visited and checked for SSL, mobile-friendliness, meta tags, and load performance.

Sample: 1,597 businesses scanned between February and August 2026, combining dedicated research scans and aggregated, anonymized results from real product searches. No business names, contact details, or other identifying information are published in this report, every figure is an aggregate.

Coverage & limitations: geographic coverage is concentrated in a small number of US and Canadian metros (see Section 04) and is not nationally representative, we do not publish national or per-country estimates from this data. Industry and metro breakdowns (Sections 02 and 03) only include segments with at least 18 scanned businesses, to avoid drawing conclusions from a handful of data points. The audit metrics (SSL, mobile, SEO, performance) are computed only over businesses that have a website, a business with no site can't be audited, so those percentages describe the sites that exist, not all businesses scanned.

Data last generated August 25, 2026. We plan to regenerate and republish this report as scan coverage grows.

Want to check your own city? Run a free scan and see the same kind of data for your market.

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06

Citing This Report

Writing about local business digital presence? Feel free to cite these numbers with a link back to this page.

29% of 1,597 local businesses scanned live on Google Maps had no website (August 2026 data). Source: MapsLeadExtractor (https://mapsleadextractor.com/report/local-business-digital-gap-2025)

07

Key Takeaways

01

Plumbing has the widest and most inconsistent gap

Plumbers show a 30% no-website rate overall, but that hides a huge range, from 18% in Tampa to 50% in Washington, DC. A metro-by-metro view matters more than a single national figure for this trade.

02

Restaurants have the strongest web presence, by far

Only 9% of restaurants scanned lack a website, and dense urban markets like Chicago (1%) and Los Angeles (7%) are near-saturated, likely reflecting delivery-platform and chain presence.

03

It’s a "no site" problem more than a "bad site" problem

Once a business has a website, it's usually in decent shape: 66/100 average SEO score, 88/100 average performance, only 3% missing SSL. The bigger opportunity is the 29% with no site at all, not fixing broken ones.

04

This data is geographically concentrated, on purpose

Coverage grows as scans run, Washington, DC and Tampa currently make up the bulk of the sample. We report per-metro numbers instead of a blended national estimate so the data stays honest about what it actually covers.

Turn This Data Into Actual Leads

The 463 businesses behind this report are real, live on Google Maps right now. MapsLeadExtractor helps you find, filter, and contact them, with website and defect detection built in.